Privacy Policy
At Sai Transport Services, we prioritise the privacy of our customers and are dedicated to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, share, and protect your information when you engage with our website and services. By using our services, you agree to the terms described in this policy.
Information We Collect
We may collect both personal and non-personal information when you interact with our services. Personal information includes your name, contact details (phone number, email address), address, and payment details. Non-personal information includes browser data, IP address, and usage patterns collected through cookies or similar tracking technologies.
How We Use Your Information
Your personal information is used to provide transportation services, process orders, and communicate updates. We also use your data to improve our website’s functionality, offer customer support, and send promotional materials. Non-personal information is utilised to enhance user experience, analyse website traffic, and ensure website security.
Sharing Your Information
We do not sell or rent your personal data. However, we may share it with service providers such as payment processors or logistics partners to fulfil our services. We may also disclose your information if required by law or to protect the rights and safety of Sai Transport Services.
Data Retention and Security
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by law. We employ security measures to protect your data from unauthorised access but cannot guarantee absolute security.
Cookies and Tracking
We use cookies to collect non-personal information, which helps us improve website functionality and user experience. You can control cookie usage through your browser settings, but some features of the website may not function properly without them.
Your Rights
You have the right to access, correct, delete, or object to the processing of your personal data. You can also request data portability. To exercise these rights, please contact us at the information provided below.
Third-Party Links
Our website may contain links to third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of these external sites.
Children’s Privacy
We do not knowingly collect personal information from children under 13. If we discover such data has been inadvertently collected, we will promptly delete it.
Policy Updates
We may update this policy periodically. Changes will be posted on this page with an updated effective date. Please review this policy regularly to stay informed.
Contact Us
If you have questions about this Privacy Policy, please contact us.